Privacy Policy

Last updated: January 1, 2024

At Cravings By Siddhi, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you register.
• Order Information: Delivery address, order history, payment method preferences.
• Communication: Messages you send us via the contact form.
• Technical: Browser type, device information, and usage data through cookies.

2. How We Use Your Information

• To process and fulfil your orders.
• To communicate order status and updates.
• To respond to your enquiries and support requests.
• To improve our menu, services, and website experience.
• To send you promotional offers (only with your consent).
• To maintain security and prevent fraud.

3. Data Storage & Security

Your data is stored securely on our platform. We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Passwords are stored in hashed form and are never visible to anyone, including our staff.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Delivery partners (only delivery address and contact details).
• Payment processors (for online payments).
• Legal authorities if required by law.

5. Cookies

We use cookies and local storage to:

• Keep you logged in across sessions.
• Remember your cart contents.
• Analyse website usage to improve our service.

You can disable cookies in your browser settings, but this may affect functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt-out of marketing communications at any time.

To exercise these rights, contact us at hello@cravingsbysiddhi.com.

7. Children's Privacy

Our service is not directed to individuals under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

For privacy-related queries or concerns, please contact:
Cravings By Siddhi
12, Dessert Lane, Koregaon Park, Pune – 411001
Email: hello@cravingsbysiddhi.com
Phone: +91 98765 43210